FAQs
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All our designs are customized.
Flowers like roses or carnations are available year-round, but others are subject to seasonal availability, resulting in varying combinations. While we strive for designs resembling the photos provided,
Each arrangement is unique. Our principle is to ensure uniqueness in every floral creation.
You have the option to choose flowers and colors for each design, and if you provide a reference photo,
we'll do our best to capture a similar feeling.
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Special Order : Please consult with us regarding design and availability via KakaoTalk, WhatsApp, email, text message, or direct message before proceeding with payment.
Email:petitamourflower@gmail.com Phone: 669-292-3842 (Text only) KakaoTalk: PetitAmourFlower
Ordering: If you prefer to order from our existing shop menu, you can do so online. Whether you want a design similar to the photos or prefer a 100% custom design from our designers, you can place your order directly.
Pickup or Delivery: After completing your order, you can choose to either pick up your order or opt for delivery service. (https://petitamourflower.as.me/)
If you have any questions or need assistance with your order, please feel free to contact us anytime. We're here to help!
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Contact PetitAmour : Contact PA
Email : petitamourflower@gmail.com
phone : 669-292-3842 (only text)
kakaotalk : PetitAmourFlower
All inquiries will be responded to within 24 hours.
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If PA is unable to guarantee the requested preparation time, it reserves the right to cancel the order, with refunds provided in such instances.
However, for individual orders, refunds are not available within 1 day (12 hours) prior to the pickup time. For group orders, such as weddings, refunds are not possible from 1 week before the event date. Please understand that once the order is completed, preparation begins immediately, and flowers cannot be stored. However, should significant defects arise, such as freshness issues upon receipt, please indicate your intention to return immediately and promptly return the item. After pickup, refunds are not possible for any reason. Returns are only possible at the time of pickup if issues arise.
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PA subscription is a service that delivers fresh and fragrant flowers to your doorstep regularly, adding vitality and fragrance to your home. We offer fresh seasonal flowers delivered directly to you weekly, bi-weekly, or monthly.
You can sign up for our subscription service at Subscription.
Each subscription is for a duration of two months, and delivery days and payment methods may vary depending on the circumstances.
Contact PetitAmour
We welcome any inquiries from you, and your input is especially important for custom orders.
Please feel free to reach out with your questions or specifications, and we'll respond promptly
Email : petitamourflower@gmail.com
phone : 669-292-3842 (Text only)
kakaotalk : PetitAmourFlower
(Click to connect automatically.)